MYER
Developed and maintained scalable Warehouse Resource Management software.
Software Support and Maintenance Services
Keep your software secure, reliable, and future-ready with our software maintenance services.
Anglicare
Mobile app with archibus integration kiosk stand software development.
Visuals2Go
Cross platform mobile & tablet app for disabled people.
NobleOak
A complex financial model with end-to-end and ai customised user journey.
SydneyWater
Custom software integration between sap erp and ineight (project controls software).
Hillsong
Mobile donations form with payment gateway integration.
Metro Finance
Design and developed web application to manage & streamline shifts.
Site360
SaaS platform – Geofenced visitor management & fully customisable workflow forms.
Acorn Rentals
Custom accident replacement vehicle system that automates the entire rental process.
TaxToday
Streamlining instant refunds with highly secure cloud native application.
Expert Software Maintenance Services
Tailored for Your Business
Your software strengthens your business. It must be reliable, secure, and fast. Our expert software maintenance services help you achieve that. We optimise performance and reduce risks. We fix bugs, resolve errors, and apply regular upgrades. We keep your applications running smoothly at all times. We monitor performance, detect issues early, and provide quick troubleshooting. You get solutions tailored to your business needs. As a trusted software maintenance company, we focus on stability and growth. With us, you save time, cut costs, and stay ahead.
Start Your Project Maintenance TodayCase Studies
We pride ourselves on the work we deliver and the outcomes we achieve for our clients everyday.
Our commitment to client satisfaction is evident through our genuine 5-star
google reviews
I have been working with Designpluz for the past year, and found the team to provide fantastic support in leading various projects.
Steve Jenke
Site 360
The Designpluz team has allowed us to accelerate the time to market for our platform, translating to money in the bank.
David Philips
Biode
I wish I could give you more than 5 Star for the work you have delivered for me Designpluz Team. Your work is fantastic and the professionalism is top notch.
Shashi Singh
YourOSHC
I’ve recently worked with the Designpluz team to develop our site, they have taken a complex offline model and built this into our website.
Sara Gill
NobleOak
I was looking for a design team that could build me a new website and solidify our brand in the market. If I were building a critical website in future, this would be my go-to team.
David Gleig
Bedbug Wholesale
Thx for helping us with our website design and development for our new venture. You made it really easy for us to consider the options available and delivered a great website which presents our services and capability succinctly and professionally to our target clients.
Manish Goklaney
Verveo
The team went above and beyond to launch earlier than expected and handled every challenge with patience and care. They were always responsive, easy to communicate with, and proactive in finding solutions.
Florencia Nicogossian
Topaz Furniture
Working with a dedicated project manager who was our single point of contact made communication seamless and efficient, which allowed us to go live on time and on budget
Mark Camilleri
Bremick
CRC have had a great experience with Designpluz on the development and implementation of our new website. They were thorough in their work making sure our specifications were met with accessibility in mind, and they provided a wonderful contemporary look.
Gwen Rogers
Community Restorative Center
Designpluz is an amazing company to work with! Everyone in their team is lovely to work and collaborate with. They always action task efficiently to make beautiful end results.
Amarni Story
New Age Veneers
Working with Designpluz was a great experience to build our Strathfield Plaza Website. Response time was commendable and overall result was great. Thanks to Mia and the Team!!
Matthew Woo
Strathfield Plaza
An experienced team, a bunch of great people, and simply amazing work. Designpluz was very patient with us as we chopped and changed our project
George Khoury
Knomis
Transparency is key in any partnership, and Designpluz excels in this aspect. They're upfront about their processes, timelines, and costs, which instills trust and confidence in their services.
Trinh Bui
Newington Lane
Priya and Mia have assisted us with our website updates and have been so professional, listening to what we wanted and providing us with updates throughout the process. ...they are so skilled at what they do and excellent at communicating with us on our level!
Joanne Baldwin
KU Legal
Priya and the team were fantastic to work with. They took the time to understand our brief, and deliver amazing results with high attention to detail.
Tommy Lim
SF Capital
The team at Designpluz are fantastic - quick responses; excellent work and just so easy to deal with particularly for website support. They are my go to for any website work.
Anthony Gray
MEAUST
Their answers to questions and general communication was very good which made the whole process a little easier.
Rob Archibald
Emjay Products
They are approachable, responsive, and have consistently taken the time to understand our marketing needs, accommodating all our requests with professionalism and efficiency. Looking forward to continued growth with Designpluz.
Jocelyn Szot
Nover
Our Numbers Tell Our Story
We Design and Develop high-caliber Mobile Apps and Websites.
100
Five-star Google reviews showcasing our commitment to excellence.
40
In-house technology experts driving innovation and quality.
50,000
Australians use our software every day to streamline their work
1,000
Successful projects delivered with precision and expertise.
100
Australian-owned family business with 15+ years of proven reliability
40
Processed annually through our software, empowering businesses.
Our Software Maintenance and Support Services
Android App Maintenance Services
We assist you in ensuring all of your Android applications are up-to-date and stable. By performing ongoing bug fixes, updates, and maintenance, your users will have a positive experience when using the app. We will also optimise the app for all screen sizes and operating systems.
Technical Support
When you need a helping hand, our team is here for quick assistance. Our team is quick to respond, communicates in a straightforward manner, and provides application support to circumvent problems before they hamper your business.
Bug Fixes
Bugs can undermine performance and security. We attempt to find the bugs as they come up and correct them promptly to keep your applications running smoothly. By resolving minor bugs and issues, we help prevent them from turning into larger problems.
Compliance and Security
Stay protected with regular checks and updates. We strengthen security, meet compliance standards, and prevent potential risks. Our team continually monitors for vulnerabilities to keep your systems safe.
iOS App Maintenance Services
We manage ongoing support for iOS applications. We perform upgrades, troubleshoot, and run security checks to ensure reliability and a positive experience for your users. We make sure your applications stay compliant with Apple's latest release guidelines.
Performance Monitoring
We supervise your systems in real time. Our performance monitoring for your systems alerts us to disruptions in service, allowing for quick troubleshooting and remediation. We provide regular feedback and reports on the health status of your software.
Backup and Recovery
Your data is valuable. We provide secure backups and recovery plans, so your organisation is not at risk if that data or application experiences a failure. This minimises the loss of data and assures a quick restoration when needed.
Benefits of Choosing Software
Maintenance and Support
Reduced Downtime
Regular software maintenance ensures systems run smoothly with minimal interruptions. Continuous monitoring and timely updates help detect and resolve issues early, keeping operations consistent and preventing costly downtime.
Enhanced Data Security
Ongoing maintenance strengthens data protection through regular security patches, audits, and upgrades. These measures help safeguard sensitive information, prevent breaches, and maintain compliance with evolving regulations.
Increased Productivity
Optimised, well-maintained software enhances system efficiency, allowing teams to work without disruption. Fewer errors and smoother workflows free up time for more strategic and value-driven tasks.
Future-Proofing
Software support ensures that applications remain aligned with technological advancements. Routine updates, patches, and improvements ensure long-term compatibility, scalability, and readiness for future growth.
Cost Efficiency
Proactive maintenance reduces the need for emergency fixes and system overhauls. By addressing potential issues early, businesses save on repair costs and maintain a stable, high-performing system.
Improved User Satisfaction
Reliable, secure, and responsive software enhances user experience. When systems perform seamlessly, users experience greater trust, satisfaction, and engagement, which in turn strengthens overall business performance.
The core technologies powering our
software solutions.
Our team has extensive development experience in modern mobile app technologies.
Why choose Designpluz for your Software
Maintenance and Support?
24/7 Monitoring
We observe your systems at all times. With constant observation, we keep systems from going down so that business can continue uninterrupted. Our staff is always prepared to take action, providing you with peace of mind in all settings.
Certified Team of Experts
We deliver consistent error resolution as well as solutions to complex problems. Our experts provide years of experience as well to develop an existing strategy to complete and project.
Cost-Effective Solutions
Get maximum benefit with a minimal cost. Our customised plans reduce cost while providing you with ongoing software support. We leverage resources so you get the maximum outputs for minimal outlay.
Scalable Engagement Models
Whether you need one-time fixes or ongoing maintenance, we adapt our services to your specific requirements. We can support a short-term project or a legacy system support that’s long-term or permanent, as per your business needs.
Regular Software Updates & Patches
We provide team members to consistently apply upgrades. This software modernisation and software patching keep systems secure, stable, and fully optimised. Changes make your application comparable with the latest technologies.
Robust Security Audits & Vulnerability Fixes
We identify problem areas early. Regular audits and fixes will protect your systems from cyber threats and help ensure compliance. Proactively addressing issues will prevent breaches before they occur.
Best-in-Class Infrastructure
We use industry-leading tools and frameworks. This ensures that we are delivering quality products efficiently and in a timely manner. Our infrastructure can accommodate large and small-scale projects.
Our Software Maintenance and
Support Process Includes
Step 1
Initial Software Audit &
Consultation
We begin with a review of your current systems. Our team carries out an analysis of your issues, performance, and offers solutions to guarantee optimisation from the point we begin.
Step 2
Implementation of Fixes &
Updates
After the audit is concluded, we proceed to implement any fixes and updates. This includes removing bugs, patching vulnerabilities, and offering greater system stability overall.
Step 3
Continuous Monitoring &
Support
We offer continuous 24/7 monitoring. This allows any issues to be detected quickly and solved just as fast to give your business continuous operational success.
Step 4
Regular Performance
Reviews & Reporting
We undertake scheduled performance checks and develop reporting for all activities covered, including reporting on improvements and standardising future risks, whilst directing future optimisation recommendations.
Frequently Asked Questions
Do you provide support for custom-built software?
Yes, we provide professional custom software support to keep your apps running seamlessly. Our support team handles updates, bug fixing, and all optimisations you require to meet your software needs.
Can you handle legacy software maintenance?
Yes, as a respected custom software maintenance service provider, we maintain older systems, fix errors, and can make these legacy systems co-exist with new technology while mitigating any risks.
How quickly do you respond to software issues?
Our team responds quickly to any issues that arise. We monitor client systems, employ effective workflows and processes so that we can resolve the problems before they disrupt your business.
Do you provide ongoing monitoring or just one-time fixes?
Yes, we offer a maintenance component that includes monitoring the software continuously over time, detecting or looking for issues with it, or even fixing issues before they go too far.
How do you ensure data security during maintenance?
Security is always a priority. In maintenance, we have strict protocols, regular audits, and encryption for data security, just like we do for all of our maintenance.
What industries’ software do you support and maintain?
We provide software maintenance and support services to organisations in a wide range of industries such as Healthcare, Finance, Retail, and Logistics. In each industry, we offer tailored solutions to address the differing needs that exist.
