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Digital - Creative - Software - Marketing

Web Design Sydney - Creative & Functional UI/UX Design Agency

Web Design in Sydney – What Should I Expect?

As a boutique Web Design Agency in Sydney, we offer many different services, including web design & development, which support and strengthen our clients processes & brand.

We approach our projects from a client centric point of view, focusing on open communication as well as education. Regardless of the specific service(s) Designpluz provides your organisation, we start with in depth planning & consultation before planning a backlog of tasks to be completed. These tasks might involve UI/UX design, keyword research, system takeovers, eCommerce development, brand design and more. We hold a workshop as the first step to finalise project deliverables, answer questions and plan commencement. We then deliver & gather feedback, make updates and iterate until completion. For projects such as web design and development, we offer post live services including hosting, maintenance & ongoing digital marketing services..

Web Design Sydney

Website Designers Sydney

Our process is simple, effective and proven through the successful delivery of countless custom web design projects.

Representing 40-50% of the project duration, we carefully discuss, plan & design our websites using popular design tools such as Adobe XD and Figma. Client involvement is at the forefront of our Website Design process and every project is tailored to the organizations we work for. We begin the process with the homepage, designing unique wireframes for our clients to consider before moving onto UI/UX mock-ups which are an exact example of how the website will look when developed.

During meetings, we gather our clients valued feedback and iterate on our designs, bringing our clients' creative vision to reality. We continue to design further mock-ups for the rest of the websites pages, which results in our clients having a full view of the site prior to development - Our design process differentiates us from other Web Design Agencies in Sydney and results in outstanding and future proof website design that builds brand awareness and trust.

Premium website design is nothing without pragmatic, thoughtful, modern and robust web development.

Our deep passion to develop the best possible solutions has helped quickly establish us as a leading service provider in the industry. We use many different CMS platforms (Such as Wordpress, WooCommerce, Shopify, Magento, Drupal) to develop our websites, although primarily our clients choose to use WordPress as their CMS. We develop our custom websites in our development server, share it with our clients, make updates, optimise for various devices, browsers, launch and then support them into the future. If you’re looking for a professional website development company, we’re here to help you achieve your digital objectives and shape your business process with intuitive and user friendly websites.

web design sydney

What You Can Expect From Sydney’s #1 Web Design Agency

For years, we’ve been providing modern and brand defining website design and our process has been tried and tested as a result of our commitment to our clients and their vision. While it’s simple and straightforward, it provides the backbone to quality website development and achieving digital objectives. We’re proud of the reputation we’ve built as one of Sydney’s best web design companies. Let’s start a journey of digital transformation for your business!

Initial Consultation

All of our projects start with initial consultation where we get to know your organisation and you get to meet the team behind Designpluz. You’ll discuss your project with our UI/UX lead and project managers, gaining an understanding of our process and answering questions to help clarify your goals. We write a tailored proposal which includes everything you need to excel above your competition, then we present it to you to answer questions right there and then.

User Interviews

Upon project approval and commencement, we hold a meeting to discuss your user personas and plan user interviews which inform our design process and help create a good design fit for your actual end users. You’ll provide us with a contact list and some information about who we’re going to interview, we write tailored questions which we’ll ask during the user interviews and have you review and sign them off before we begin. This stage helps alleviate any assumptions we might have about what is important to your users and allows us to understand the scope of our designs, what’s non negotiable to your users and what we should prioritise. User interviews are a must if you want to provide the best user interface and user experience (UI/UX) for users and they help shed light on what direction our designers should take your website design.


With an understanding of your user base, we hold an in-depth workshop with key stakeholders to discuss all the small details about the website, from a design and development perspective. We’ll run through some important questions, such as “What action do you want your users to take?” and then we’ll challenge your answer, fostering a collaborative relationship dedicated to the end goal. We discuss your competition, design influences and benchmarks, images, brand guides, functionality, sitemap, integrations and more.


Wireframes provide you the general “feel” of the website design which we’re embarking on, allowing you to focus on a stripped back version of key pages, so that you can dial down on certain elements before it becomes more complex. A wireframe is a black and white structure designed using one of our design tools, such as Figma or Adobe XD. You’ll be asked to focus on layout, feel, buttons, font, header, footer, Call-To-Actions and provide detailed feedback, which we’ll discuss in an online meeting via screen share. We’ll iterate, update, and finalise the wireframes before continuing our design process further. While your brand guide is considered at this stage, it becomes more evident in the UI/UX design stage below.

UI/UX Designs

This is where things get interesting, we implement your brand guides in full, adding colours, images, vector designs and more to help you visualise exactly how the website will look. While we do provide basic hover effects for you to consider, these designs are functionless, you view them in the browser and scroll up and down but they have no backend development attached. This gives you a great visual experience of what the site will look like which you can share with your team to gather feedback. We design a multitude of pages, including the homepage and other key pages such as services, about, contact us, news post, blog post, products page, products index/listing pages, registration forms and more. We design for desktop and mobile so that you have an understanding of what the site will look like on all devices. As with the wireframes, we hold online meetings to discuss your feedback before iterating and finalising. We design key navigation mockups in desktop, tablet and mobile, leaving no stone unturned when it comes to web design. We even design auto response email templates which will be sent from the system, facilitating an overall branded experience and empowering your brand with consistency and professionalism.


Once all the designs have been reviewed and approved, we begin development in our staging server. You’ll get updates on how the development process is going throughout the duration and you’ll review the site at two primary milestones: desktop and finally mobile. You’ll be able to see the recreation of our static designs as they come to life through actual software development. You’ll provide any feedback such as image changes and text updates, although in most cases there’ll be little to no changes because of our in depth design phase.

Optimisations & Testing

Once we’ve completed your desktop feedback, we begin optimising the software for all different screen sizes, from large to small, as well as different browsers such as Chrome, Edge, Firefox Safari and Opera. You’ll review the site again just prior to going live on all of your devices, this is a great time to share the site with your team internally to get any final feedback before we plan to go live.

Hosting & Live

We launch your website during a quiet time in your business, often after 5pm to minimise interruptions to your users. Depending on the type of website, we might distribute login information to migration customers so that they can access their account at launch, or might send an EDM on your behalf announcing the website launch. We host our websites through Amazon Web Services (AWS) to provide the fastest, most secure hosting option for our clients. Websites hosted with AWS are lightning fast and provide an amazing experience for users.

Post Live Services

As a digital agency based in Sydney, we offer a multitude of services which support innovative businesses looking to capitalise on the digital space and the success it can bring. While our websites are optimised for initial ranking through google based on our on-page SEO development, we offer off-page backlink building services which help boost your websites ranking and drive traffic and leads, subsequently resulting in more leads and higher return on investment. Looking for a more immediate boost in user interaction? We also offer Google Ads services

Contact us today to discuss how Sydney’s #1 web design agency can steer the digital direction of your organisation to great success.

Web design &
Business Streamlining

eCommerce Web Development & Business Streamlining

We have worked across many eCommerce projects with a focus on business streamlining, process automation, integrations and more. We develop custom designed eCommerce websites which support any number of business specific functionalities, such as customer pricing tiers, mutli-national support, multi-currency support, geolocation IP visitor routing, detailed product variations, PO & Quote Only, Afterpay & ZipPay etc.

We develop independent, enterprise grade middleware software which acts as an intermediary layer between critical business systems. Known as Electronic Data Interchange (EDI) software, our middleware enables data flow between softwares, driven by an Application Programming Interface’s (APIs) and hosted in the cloud. These often include Enterprise Resource Planning (ERP) systems such as SAP & Microsoft Dynamics, Accounting software like MYOB or Xero and Customer Relationship Management (CRM) software such as Hubspot & ActiveCampaign, for example. Integrations of this nature heavily reduce administrative workloads and reduce human error while improving productivity. We leverage the skills of our software architects and developers to provide future proof, business focused integration solutions which drive high return on investment.

Why Work With Designpluz?

We are a Sydney based company

Our office in Norwest is always open (but it’s best to book first!). Come and visit us for website workshops, meetings, reviews and proposals. We are happy to have face to face or online meetings as required.

We have dedicated project managers

We have a team of sydney based project managers which will be your main point of contact throughout the web design and web development processes.

We deliver exceptional quality

We pride ourselves on our work and strive to achieve outstanding results every project.

We focus on lasting relationships with our clients

We focus on cultivating lasting relationships with our clients and acting as their trusted service provider as they move forward, providing valuable insights and services as they do so.

We’re easy to work with!

At Designpluz we’re an easy going bunch of dedicated professionals who are easy to get along with and to work with throughout the duration of our projects and post-live support periods. We want to see you achieve your vision!


What’s the difference between a template and custom designed website?

Template based websites are pre-designed and are reused over and over again for different organisations. They are often updated in terms of colours, text and imagery but lack uniqueness and aren’t purpose designed for that specific business. Custom designed websites on the other hand follow a more thoughtful design process which starts from the ground up, considering audiences, brand guides, what information should be included, benchmark design references, competitors, user experience and more to create an authentic outcome which is unlike any existing website. At Designpluz, we only develop custom designed websites which are created specifically for our clients after our workshop, no two websites we develop are the same.

My website ranks well on Google (SEO), will the new website affect this ranking?

No. We carefully examine your current website and its SEO contributing factors before transferring them over to the new website as is by following the things such as the URL structure. Google still recognises the URL’s of your new website as ranking the same as before, along with the title, description etc so you won’t lose your position after going live. In fact, we have seen our customer’s ranking improve with one of our new websites because of the content, website speed, user friendliness (reduced bounce rate), mobile version etc.

What Content Management Systems (CMS) do you work with?

We work with a variety of different Content Management Systems varying from WordPress, Drupal, Joomla to Shopify & Magento. Primarily, we work with WordPress because of its stability, popularity and ease of use for clients post-live. We work with our clients to consider the best CMS platform for them before starting development so that we achieve the best results for their project and their requirements.

Can you develop complex websites?

Yes, we can develop very complicated websites with features such as complex eCommerce products (multiple variations, shipping etc.), Membership Portals, Learning Management Systems, 3rd Party Integrations and more. Our team has experience delivering projects for mutli-national organizations.

What is a full-service digital agency?

A full-service digital agency provides a multitude of services which assist in the digital management and growth of businesses in areas such as branding, marketing, web design & development, brand collaterals, support and more. Working with an experienced full-service digital agency such as Designpluz ensures we consider your business as a whole while implementing digital improvements and systems, bettering outcomes and results.

Do you have an inhouse team?

Yes. All of our team members are full-time, in-house employees with varying roles, responsibilities and skills. Our team consists of Project Managers, Marketing, Brand & Software Consultants, Graphic Designers, Brand Designers, Web Developers, Software Developers, SEO & Google Ads Marketers, Data Analytics Experts, Software Architects, UI/UX Designers and more. Our team is continuously trained for ever changing digital standards and our passion ensures that we drive each other to the best of our abilities. We have partners for other services such as photography, content writing and more.

What Makes Designpluz Different from other Web Designers in Sydney?

Our process ensures unique, authentic web design focused on business objectives

We follow our proven web design process which has, over time, been revised and strengthened to where it is today. We evaluate your business objectives, your brand guidelines, competitors and influences to produce something truly unique and memorable. Our attention to detail and our understanding of modern web design & web development shines through in the User Interface and User Experience (UI/UX) we create, differentiating our clients from their competitors and providing ongoing return on investment.

We work with clients at all stages of their business journey

We treat all of our projects with the same care and attention regardless of the size of the organisation which we work for. This means that startups all the way to large enterprises can rely on our dedication to great service and digital solutions. We value the trust instilled in us from our clients and we work to maintain and strengthen this relationship into the future, benefiting both parties.

Technical know-how backed by beautiful design

Our team has various specialised skills which come together to provide a holistic service. We can develop complicated software systems hosted in the cloud, integrate critical business systems, develop mobile apps, launch multinational eCommerce sites or just design a great social media graphic. Our clients rely on us to provide them with a full suite of digital services and work with us on a long term basis because of the different value we can provide them.

Dedicated project managers – communication is key!

We believe in transparency and open communication with our clients, keeping them informed throughout the process of their project. You’ll work with the same project manager which will be your point of contact right from the outset, building an ongoing relationship and supporting you as required. While delivering amazing results is something we always strive for, we hold equal value in our communication and easy going nature which has resulted in long working relationships and positive experiences. We endeavour to respond within 1 business day in most cases unless we notify you otherwise.

An all in house team

All of our 40 employees are in house, spread across our Sydney and Coimbatore locations. We continually train our team on modern web design and development standards, as well as marketing techniques, programming languages, technologies & methodologies and more. Our team works together to deliver thoughtful solutions to our clients. Our team works together towards our collective vision by instilling our values in their day to day activities. Each one of our team members brings their own unique perspective and skills to the projects they work on.

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