Website Support & Maintenance
Keep your website secure & running smoothly with our expert website maintenance and support solutions
Professional Website Maintenance
Solutions for Australian Businesses
Our team at Designpluz knows it’s important for your website to run smoothly on a daily basis. As a seasoned website maintenance company, we take care of all the technical details for you, such as backups, security, and performance, so you can concentrate on expanding your company. Our Sydney-based team works with companies all over Australia, offering dependable website maintenance services and managing them in accordance with your requirements. Whether you have WordPress or any other CMS, we provide ongoing maintenance that supports a fast, secure, and high-performing website.
Case Studies
We pride ourselves on the work we deliver and the outcomes we achieve for our clients everyday.
Our commitment to client satisfaction is evident through our genuine 5-star
google reviews
I have been working with Designpluz for the past year, and found the team to provide fantastic support in leading various projects.
Steve Jenke
Site 360
The Designpluz team has allowed us to accelerate the time to market for our platform, translating to money in the bank.
David Philips
Biode
I wish I could give you more than 5 Star for the work you have delivered for me Designpluz Team. Your work is fantastic and the professionalism is top notch.
Shashi Singh
YourOSHC
I’ve recently worked with the Designpluz team to develop our site, they have taken a complex offline model and built this into our website.
Sara Gill
NobleOak
It is rare to find a business that is so attentive these days and delivers such good results!
Jeffrey Tran
Wok Culture
All the way from the quoting process to project completion DesignPluz has been reliable, responsive and delivered as promised.
Isaac
MBM
We have been extremely happy with the ongoing impeccable service and promptness with delivering our marketing projects within a short period of time.
Chloe Czipo
Linbeck
Working with a dedicated project manager who was our single point of contact made communication seamless and efficient, which allowed us to go live on time and on budget
Mark Camilleri
Bremick
Designpluz is an amazing company to work with! Everyone in their team is lovely to work and collaborate with. They always action task efficiently to make beautiful end results.
Amarni Story
New Age Veneers
An experienced team, a bunch of great people, and simply amazing work. Designpluz was very patient with us as we chopped and changed our project
George Khoury
Knomis
Transparency is key in any partnership, and Designpluz excels in this aspect. They're upfront about their processes, timelines, and costs, which instills trust and confidence in their services.
Trinh Bui
Newington Lane
I appreciate that they took the time to understand the brand, its target audience and most importantly the primary goals for the new design.
Daniel Law
Red Search
Priya and the team were fantastic to work with. They took the time to understand our brief, and deliver amazing results with high attention to detail.
Tommy Lim
SF Capital
They were extremely helpful and responsive throughout the whole process, both with taking on our requests, whilst adding their own thoughts and ideas that made the system better.
Kahlia Angus
Wild Cat Conservation Centre (WCCC)
Their answers to questions and general communication was very good which made the whole process a little easier.
Rob Archibald
Emjay Products
Shaun and Priya are extremely professional, personable and qualified. We really appreciated their personalised approach to meet the needs of our business and industry.
Zeenia Dastur
Parramatta Preschool
Our Numbers Tell Our Story.
We Design and Develop high-caliber Mobile Apps and Websites.
100
Five-star Google reviews showcasing our commitment to excellence.
40
In-house technology experts driving innovation and quality.
50,000
Australians use our software every day to streamline their work.
1,000
Successful projects delivered with precision and expertise.
100
Australian-owned family business with 15+ years of proven reliability.
40
Processed annually through our software, empowering businesses.
Our Website Maintenance Services
Plugin & Software Updates
To keep your website secure and running effectively, we keep all plugins, themes, and software updates running on time. Our professionals ensure that everything runs smoothly, minimising risks and maximising stability as part of our customised site maintenance services.
Regular Backups & Recovery
Protect your information with automatic backups and rapid recovery options. Our backup and security plans provide protection and peace of mind. This enables your website to be easily recovered when something unexpected happens.
Bug Fixing & Troubleshooting
Fix bugs and provide a flawless user experience with professional bug fixing and troubleshooting. Our team gives you quick troubleshooting assistance to identify and remediate technical problems before they become disruptive to your site's functionality or performance.
Uptime Monitoring
With active uptime monitoring, your site is always available to your customers. As a part of our website maintenance plans, we keep a check on the uptime continuously to quickly take note of the downtime. This prevents any service interruptions.
Ongoing Website Content Updates
With our constant website support services, you can always make minor updates to the texts, images, or any other features. This makes sure your website is always up to date with information related to your business.
Security Monitoring & Malware Removal
We provide constant monitoring to stop threats and remove malicious code. Our systematic professional website maintenance ensures your business stays safe and secure, so you can maintain the trust of customers and search engines.
24/7 Technical Support
Get access to assistance at all hours of the day, any day of the year. Our team will be there for you to resolve website issues, answer questions, and rest easy that your site is working smoothly.
Benefits of Website Maintenance and Support
Enhanced Security
Regular maintenance strengthens your website’s defences against cyber threats. By keeping software, plugins, and security patches up to date, you minimise vulnerabilities and protect sensitive data from hackers and malware.
Improved Website Performance
A well-maintained website loads faster and runs smoothly. Routine optimisation ensures every element (images, scripts, and code) is fine-tuned for speed, providing users with a seamless browsing experience.
Reduced Downtime
With continuous monitoring and timely fixes, website issues are detected and resolved before they escalate. This proactive approach minimises disruptions, keeping your site accessible and reliable at all times.
Consistent User Experience
Regular updates maintain design uniformity, functional links, and fresh content. Visitors enjoy a smooth, dependable experience, encouraging longer engagement and repeat visits.
Better SEO Performance
Search engines reward healthy, regularly updated websites. Maintenance ensures your site structure, speed, and content remain optimised, boosting visibility, ranking, and organic traffic.
Reliable Backups & Recovery
Scheduled backups safeguard your data from accidental loss or technical failure. In case of any issue, your site can be quickly restored, ensuring business continuity and peace of mind.
The core technologies powering our
software solutions.
Building future-proof bespoke software tailored to specific business needs requires the best technologies available.
Why choose Designpluz for your
Website Maintenance and Support?
Sydney-Based Local Expertise
Our Sydney-based team knows the unique needs of Australian organisations and brings you local knowledge along with technical expertise. We provide you with the solutions to meet your goals and keep your website operating at its maximum potential.
Fast Response Times
When issues arise, time can be of the essence. Our team works promptly to resolve your issues and reduce downtime. This keeps your business serving customers with as little interruption as possible.
Transparent Reporting
We keep you in the loop with open and straightforward reporting. You will always know what updates, fixes, and improvements have taken place, so there will be no confusion as to what we have been working on.
Proactive Monitoring
We don’t wait for problems to arise. Our team constantly monitors log performance, security, and uptime. This ensures your website is operational 24/7 with absolutely no interruptions to your business.
24/7 Emergency Support
Your website runs 24/7, and so do we. Our 24/7 Emergency Assistance means problems will be tackled without delay, giving you comfort when you need it, day or night.
Proven Track Record
With years of experience and multiple satisfied clients, Designpluz specialises in trustworthy and effective website care and ongoing support. Trusted by businesses across Australia, our track record speaks for itself, with long-term partnerships built on reliability.
Frequently Asked Questions
What’s included in your website maintenance services?
The web maintenance solutions that we offer include covering plugin updates, backups, security monitoring, troubleshooting support, and ongoing website support.
How often will my website be updated?
Our team provides regular updates based on the requirements of your websites. This includes content, CMS, and plugin updates.
Can you maintain WordPress, Shopify, or custom-built websites?
Yes, our team specialises in WordPress website maintenance services. Along with this, we also handle Shopify and custom platforms.
Do you offer emergency support?
Yes, we offer 24/7 technical assistance and fast responses for emergency issues. Your website will experience minimal downtime and will continue running without any interruption.
What if my website has been hacked or compromised?
If your website is hacked or compromised, our team first finds the problem, then removes the malware, followed by restoring the backups and implementing security measures.
Do you provide website hosting as part of maintenance?
Yes, we do provide guidance on reliable hosting solutions as part of our website maintenance and support solutions.
